Know Your Customer. Really Know Them.

Leverage AI-driven customer intelligence to understand behaviors, preferences, and needs—without relying on cookies.

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Live Visitor: Marketing Manager from San Francisco browsing pricing page for 2 minutes. Previously visited 3 times this week.

Everything You Need to Know Your Customers

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Live Visitor Dashboard

Real-time view of visitors currently on your website, including location, device, and visit history.

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Visitor Journey Tracking

Visualize exactly how users navigate through your website.

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AI-Powered Customer Summaries

During live chats, agents see smart summaries of customer behavior, history, and intent.

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Integrated Live Chat

Built-in live chat functionality with context-aware support tools.

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Customer Personas

Automatically groups visitors into behavior-based profiles like "Returning Buyers" or "Window Shoppers".

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Cookieless Tracking

No third-party cookies or fingerprinting. Fully GDPR/CCPA compliant.

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Behavioral Intent Analysis

AI detects likely purchase intent or support needs based on on-site actions.

Privacy by Design

Cognito respects user privacy by avoiding cookies. Our platform provides powerful customer insights while maintaining the highest privacy standards. We use privacy-friendly browser fingerprinting, but never store cookies or use invasive tracking methods.

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Cookieless by Default

No third-party cookies or tracking pixels used.

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GDPR & CCPA Compliant

Fully compliant with global privacy regulations.

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Secure Data Handling

Customer data is encrypted and stored securely with industry-standard protection.

Transform Your Customer Support with Real-Time Intelligence

Cognito bridges the gap between web analytics and customer support. When a visitor starts a live chat, your support team instantly sees their journey, behavior patterns, and intent—empowering them to provide personalized, informed assistance. We use browser fingerprinting for session continuity, but never cookies.

  • Live visitor context for every support conversation
  • Behavioral insights that reveal customer intent and needs
  • Privacy-first approach with cookieless tracking and privacy-friendly fingerprinting
  • Seamless integration with your existing support workflow

Coming Soon

Early Development

AI-First

Approach

Privacy

Focused